TEL Resources Outage


As of 8/27/2019 at 11:30 AM CST - All of TEL's resources are operating normally.

If you are still seeing error messages, please clear your browser's cache.

  1. Press Ctrl+Shift+Delete.
  2. Selectcache, cookies, temporary internet files, history (exact wording varies) – and clickdelete.
  3. Close and re-openyourbrowser.



UPDATE - 8/23/2019 at 12:25 PM CST

Access has been restored to most of TEL's databases. We are still working to restore access, HeritageQuest and Tennessee Records on There is also limited access to support documentation from databases provided by Gale.



We are currently experiencing access issues for TEL resources. We are working to restore access to the resources.