TEL Resources Outage

August 27, 2019
Resource outage 8/22/2019

As of 8/27/2019 at 11:30 AM CST - All of TEL's resources are operating normally.

If you are still seeing error messages, please clear your browser's cache.  

  1. Press Ctrl+Shift+Delete.
  2. Select cache, cookies, temporary internet files, history (exact wording varies) – and click delete.
  3. Close and re-open your browser.



UPDATE - 8/23/2019 at 12:25 PM CST

Access has been restored to most of TEL's databases. We are still working to restore access, HeritageQuest and Tennessee Records on  There is also limited access to support documentation from databases provided by Gale.



We are currently experiencing access issues for TEL resources. We are working to restore access to the resources.