TEL's usage has been historically tracking searches, sessions, and full text retrievals. Although usage reports tell only part of the story of your library, they do provide some insight about what electronic collections are being used by your patrons.
If your library has static IP numbers, you may set up your library with direct urls for each TEL database. This will track database usage from within your library. If your library is not a registered library with TEL and does not have a location ID, email Gale.Consortium.Installs@cengage.com. By registering your library location with your static IP numbers, you will be able to create direct urls for resources and collect usage statistics for your library using the Link Generator.
Once you have requested admin access, the registered admin will be able to retrieve usage reports every month by going to the database vendors' statistical services websites.
- Capstone: https://login.pebblego.com/
- To Request Admin Login credentials, email tel.tlsa@tn.gov or speterson@capstonepub.com
- Gale: http://admin.galegroup.com/galeadmin/login.gale
- To Request Admin Login credentials, email Gale.TechnicalSupport@cengage.com
- When requesting access to TEL usage reports, provide name, email and library name
- To Request Admin Login credentials, email Gale.TechnicalSupport@cengage.com
- Peterson's Test and Career Prep and Peterson's Career Prep:
- To Request Peterson's usage stats, email mail Gale’s usage team at gale.usage.statistics@cengage.com.
- ProQuest Newspaper Resources: http://admin.proquest.com
- To Request Admin Login credentials and usage reports,email customer_service@proquest.com
- Transparent Language
- Request Admin Login credentials by filling out this form - https://transparentlanguage.typeform.com/to/qBWykN.
- Unlimited admins per library
- Request Admin Login credentials by filling out this form - https://transparentlanguage.typeform.com/to/qBWykN.
- WorldBook: http://www.worldbookonline.com/myaccount/home
- Once signed in, click on USAGE tab on the top menu bar.
- To Request Admin Login credentials, email wboltech@worldbook.com
- Up to 3 admins per library
ProQuest HeritageQuest Online usage statistics are only available at the consortial level.
Note that individual library statistics cannot be compiled for libraries that use the TEL Portal at this time. Because of the geolocation software, the TEL Portal was setup as the main TEL site and all visits to the site and searches will be counted at the consortial level.
